Frequently Asked Questions

Q: What does the whole auto transport process entail?

First you must fill out and submit the required forms with your deposit to Vehicle Shipping Estimate. As soon as that is received your vehicle is scheduled according to the dates on your shipping order. Then your vehicle will be assigned a transport unit and a driver. Either the driver or terminal personnel will call to schedule the time and date to get your vehicle. At the time of your vehicles pick up, the driver will give the vehicle a detailed inspection and note the results on what is called the Bill of Lading. Both you and the drive then sign this form and you receive a copy. According to your scheduled delivery, the driver will contact you to schedule an approximate time for delivery. The same Bill of Lading will be presented upon delivery of your vehicle and you will re-inspect the car. Our transporters take every precaution to deliver your vehicle without incident; however, if damage should occur, you must report this damage at the time of delivery by noting any damages on the Bill of Lading. Do not overlook having the driver sign this document and signing it yourself. Insurance companies will not cover damages that are not noted on the Bill of Lading at time of delivery.

Q: Is my vehicle insured?

Yes, all carriers meet state and federal guidelines for insurance. The transport driver inspects your vehicle at when he picks it up and upon delivery to you. Even though damages are unlikely, it is your responsibility to inspect for damage that may have occurred in transport. Document any signs of damage on the Bill of Lading and obtain the driver’s signature upon delivery. The insurance company undocumented claims.

Q: What is the difference between an open and an enclosed carrier?

Open Carrier is the most common method of transporting cars. You may have noticed open carriers on the highways because you can readily see the vehicles on the transport unit. These carriers range in size and capacity. Vehicles on open carrier are exposed to inclement weather and road conditions. Enclosed Carriers also range in size and capacity. These transport units carry vehicles enclosed so that they are not exposed to bad weather or road conditions. Opt for enclosed carriage when shipping custom and antique or classic cars. This mode of transport will cost more than open carrier.

Q: What kind of auto transporter will move my vehicle?

Vehicles will be transported by multiple vehicle carriers, the same type that transports new vehicles to dealerships.

Q: What is a Condition Report?

The Condition Report documents the condition of your vehicle at the time the Drive takes custody of it. That information is noted on the Bill of Lading under the rubric, Condition Report. Before the drive load your vehicle he must inspect your vehicle and fill out the Condition Report that documents any mars, scratches, dents, or other damage on the vehicle at that time. You, as the Shipper or your authorized agent, must verify those notations and sign that you are in agreement with them. The Shipper should receive a copy of this Condition Report before the vehicle leaves the point of origin. Claims of damage at destination are checked against this Condition Report.

Q: Do I have to be present when my vehicle is picked up and delivered?

Yes. You or a person designated by you must be present at both the pickup and delivery of the vehicle to facilitate the auto transporting process.

Q: How long will it take to pick up and deliver my vehicle?

Deliveries usually take 7 to 14 days for a coast-to-coast transport and shorter times for shorter distances, usually from 1 to 7 days. Of course, traffic, weather, breakdowns, seasonal fluctuations, and other unforeseen events may interfere with the vehicle’s shipment and delays may result. Therefore, pickup and delivery dates are necessarily estimates and not guarantees. If origination or destination locations are in remote locations, you should consider meeting the driver in a nearby larger town or city to increase your chances a more timely shipping.

Q: Where will my vehicle be picked up and delivered?

The vehicle will be picked up and delivered as close to your place of residence as possible. Occasionally, local government regulations disallow large transporter trucks from coming directly to your residence. In such cases, alternate sites are selected, usually a large parking lot, such as a shopping mall.

Q: How do I prepare my vehicle for transport?

Do these things before shipping:

Secure or remove any loose parts or specialty items like ground effects, spoilers, fog lights, or wide mirrors.

Lower or remove antennas, if possible.

Mend or seal tears or open seams on convertible tops to prevent the force of the wind from doing more damage.

Check that the radiator has adequate level and fresh anti-freeze if your car will be traveling in cold areas.

Check the straps on the battery and make sure it has no leaks. In addition, battery fluid levels should be low enough to accommodate expansion.

Make sure the tank is no more than 1/4 full of fuel. Full tanks add a lot of weight which adds to the price of transport.

Don’t forget to turn off all alarms.

Q: Can I store items in my trunk?

Vehicle Shipping Estimate does not authorize storing personal items in the vehicle nor are these items covered by carrier insurance. If you choose to leave items in your vehicle, loss of or damage to such items is at your own risk. You may put up to 100 pounds of personal items in the trunk of your vehicle. DO NOT LEAVE firearms, hazardous materials, illegal substances or contraband in the vehicle. Vehicle shipping and car transport companies are not insured for household goods, and it is against the law for them to transport anything except your vehicle. The vehicle shipping and car transport truck is subject to inspection by the Department of Transportation (DOT) and the Police at every state line and can be fined up to $10,000 if caught carrying household goods. In addition the car is subject to impoundment and all fines and expenses are passed along to the owner of the vehicle.

Q: What is a Bill of Lading?

The Bill of Lading, sometimes called a Freight Bill is a receipt for shipment of your vehicle. It represents the Contract of Carriage between you, as the shipper, and the Carrier. The Driver gives you a copy of the Bill of Lading at the time the vehicle is picked up. The Bill of Lading is important document and must be signed by the driver and by you or your agent. It shows the name of the Shipper, the origination contact, the location, and to whom and to where it is delivering, plus all pertinent telephone numbers. Read over the Bill of Lading making sure that the place of delivery is shown correctly and that the Bill of Lading contains the name, address, and telephone number where the Shipper or authorized agent can be notified of problems and possible delays while the vehicle is in transit. The Bill of Lading should also have the name, address, and telephone number of the Carrier. Legally, the Carrier must present a Bill of Lading and give you a copy before your vehicle leaves the point of origin. Look closely at your copy of the Bill of Lading and read all the conditions on the front and back of the form carefully. Be certain you understand that portion of the Bill of Lading which sets forth the liability of the Carrier for loss or damage to your vehicle.

Q: How do I pay for vehicle transporting?

You will pay a set minimal deposit for each vehicle to be transported. The remaining amount will be COD (Cash on Delivery) upon delivery of your vehicle. Transport drivers will only accept cash or certified funds made out to them for all COD’s.

Q: Why ship though Car Transporting Companies?

Vehicle Shipping Estimate knows the ins and outs of the shipping business. And we know that one of the main frustrations of relocation is car shipping. Car shipping is a logical choice over driving all the way to your destination and read on for some reasons why shipping with Vehicle Shipping Estimate is preferred over driving on your own.

Q: Choosing the Vehicle Shipping Estimate

You will want to choose a reputable car shipping company. Consider the criteria of the best auto transport provider. First, you should know that the lowest priced quote do not automatically mean that the shipper gives the worst of service neither does the highest bid mean the best service. Peruse customer reviews, experience, registrations and BBB (Better Business Bureau) accreditation. You will find that Vehicle Shipping Estimate is an optimal choice for shipping your car.

Vehicle Shipping Estimate is the shipper of choice for many individuals and businesses. Auto shipping takes some complex logistics and shipping firms with experience and expertise are best. Companies that tend to your needs like Vehicle Shipping Estimate are recommended. Car shipping requires timing and know-how. Delivery schedules must be kept and vehicles handled skilfully. Reasonable, polite drivers and inspectors all come together to give you the best transport service in the business. Vehicle Shipping Estimate delivers safely, every time, on time.